topic Re: Having to select region everytime in Get Support

Having to select region everytime

iamnopreacher — Tue, 04 Jan 2022 23:12:50 GMT

Ever since the new PM website introduced the selection of your region, I have been facing the issue of having to select this everytime. I have cookies turned on, too, but the website just does not retain my region. It's just a headache to select it everytime. Is anyone else having this issue?

Re: Having to select region everytime

will13am — Mon, 18 Jun 2018 15:20:55 GMT

No I don't have this issue here but it does happen on a different carrier. Are you sure your region selection is forgotten? It could be the site is presenting the option to change the selected region.

Re: Having to select region everytime

mtfolks — Mon, 18 Jun 2018 15:43:15 GMT

Does it keep selecting Ontario? I have noticed a similar bug with the PM site but it usually only flips from BC to Ontario for me when I pull up the plans/promos page. Not sure why but I have to automatically switch it back to BC. A minor nuisance but I don’t find it to be a big problem.

Re: Having to select region everytime

LEGO — Mon, 18 Jun 2018 15:55:06 GMT

I have noticed a similar bug with the PM site; it usually flips from Ontario to BC for me (I am from Ontario) when I open up the plans / promos page. So I always have to pay attention to these region settings!

Re: Having to select region everytime

MacMe — Mon, 18 Jun 2018 16:04:49 GMT

You can try going into your browser's settings and deleting the cookie for publicmobile.ca, then close your browser and try again.