topic Rewards from referral in Get Support

Rewards from referral

Blimpy — Mon, 22 Sep 2025 19:00:33 GMT

I signed up yesterday using a referral code and it said that it has been awarded to my account. However the payment I made didn’t include 10$ off. Additionally, I didn’t get 20 points in my rewards. How do I claim my referral 10$ off?

Re: Rewards from referral

hairbag1 — Mon, 22 Sep 2025 17:56:06 GMT

@Blimpy

the $10 will be credited to your account for use when your regular plan renewal occurs in 30 days.

adding...here's some light reading for you...

https://productioncommunity.publicmobile.ca/t5/Announcements/NEW-Earn-a-10-Bonus-Credit-with-Refer-a-Friend/td-p/1368965

Re: Rewards from referral

ORNGNBLK — Mon, 22 Sep 2025 18:31:17 GMT

@Blimpy wrote "Additionally, I didn’t get 20 points in my rewards"

Please understand that as a new subscriber you will only receive the $10 credit as @hairbag1 mentioned. The person who referred you will also receive a $10 credit during this promo period (Regularly, referrers only get $1 (aka 1 pt) back for every 30 days that their referees are subscribed. Please do not expect $20, hope this also helps