topic Emergency calls only in Get Support

Emergency calls only

Tbayn — Mon, 22 Sep 2025 12:47:49 GMT

I have paid for a month of service and my usage has been reduced to "emergency calls only". Why is this and how do i fix it?

softech — Mon, 22 Sep 2025 12:51:06 GMT

could be a device issue or local network issue.

Try Reboot phone first, also try Reset network settings

at the same time, I have escalated your ticket on behalf. PM support will reach out to your via Community inbox. Please monitor here for their reply:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

CSA_PM — Mon, 22 Sep 2025 14:21:58 GMT

Hello @ Tbayn,

I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage