Payment

Kevin-58 — Sat, 20 Sep 2025 19:56:10 GMT

I need help with payment. My credit card was temporarily blocked for security reasons. I have 2 public mobile phone numbers I pay for but it looks like there only one registered on my account.

Re: Payment

slusagm — Sat, 20 Sep 2025 19:57:55 GMT

For the second account, you need to ask PM to sort out the login

Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox, check here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenote

For payment, you can update the credit card if you can login

If you cannot login or don't have another CC, buy a voucher from Shoppers Drug Mart and load it using *611

topic Re: Payment in Get Support

Payment

Re: Payment