https://productioncommunity.publicmobile.ca/t5/Get-Support/Porting-issue/m-p/246668#M93856 <P>Hi,</P><P>&nbsp;</P><P>i received text saying porting successful. However incoming calls still goes to my old phone. Can mod help me?</P><P>&nbsp;</P><P>thanks!</P> Tue, 04 Jan 2022 23:12:41 GMT Ohhman 2022-01-04T23:12:41Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Porting-issue/m-p/246668#M93856 <P>Hi,</P><P>&nbsp;</P><P>i received text saying porting successful. However incoming calls still goes to my old phone. Can mod help me?</P><P>&nbsp;</P><P>thanks!</P> Tue, 04 Jan 2022 23:12:41 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Porting-issue/m-p/246668#M93856 Ohhman 2022-01-04T23:12:41Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Porting-issue/m-p/246669#M93857 <P>If you want help from a moderator, you can <A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_self">send a private message</A>&nbsp;&nbsp;to Moderator_Team.</P><P>&nbsp;</P><P>But for your porting issue, it could take a few hours for everything to work correctly. In my case it took about 2 hours. You can also try the following:</P><P>&nbsp;</P><P>- restarting your phone</P><P>- powering off your phone and removing the SIM, then re-insert it</P><P>- go into your phone's Cellular network settings and manually&nbsp;selecting Public Mobile as your Network Operator</P> Mon, 18 Jun 2018 05:53:41 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Porting-issue/m-p/246669#M93857 MacMe 2018-06-18T05:53:41Z