topic Re: Activating my plan in Get Support

Activating my plan

Doublerp14 — Tue, 04 Jan 2022 23:12:33 GMT

I've waited forever for a moderator to simply change my plan as my previous plan was expired. Can someone help me please

Re: Activating my plan

MacMe — Sun, 17 Jun 2018 20:34:19 GMT

Have you sent a message to the Moderator_Team?

Re: Activating my plan

PJC — Sun, 17 Jun 2018 20:33:29 GMT

If you have already contacted the mods, unfortunately, the only thing you can do is wait. I've been reading a few posts and it seems that the mods have been taking longer to reply this weekend, so you'll have to be patient.

Re: Activating my plan

ellading — Sun, 17 Jun 2018 21:40:44 GMT

If you don't have payment issue, just go to Walmart before the end of the month and open up a new account. No cost on SIM card and you get $20 credit.

Re: Activating my plan

Luddite — Mon, 18 Jun 2018 01:46:05 GMT

@ellading wrote:
If you don't have payment issue, just go to Walmart before the end of the month and open up a new account. No cost on SIM card and you get $20 credit.

But you would lose your current phone number doing so; numbers may not be transferred between PM accounts.

It is a quirk of PM's self serve system that only one's current plan can be reactivated after expiry without moderator assistance.