topic Account not working in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-not-working/m-p/1369052#M938040 <P>I have just signed up for public mobile, payment came out, my username and password is not working and my phone number is saying it isn’t registered&nbsp;</P> Thu, 18 Sep 2025 00:53:08 GMT Parsons72 2025-09-18T00:53:08Z Account not working https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-not-working/m-p/1369052#M938040 <P>I have just signed up for public mobile, payment came out, my username and password is not working and my phone number is saying it isn’t registered&nbsp;</P> Thu, 18 Sep 2025 00:53:08 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-not-working/m-p/1369052#M938040 Parsons72 2025-09-18T00:53:08Z Re: Account not working https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-not-working/m-p/1369056#M938044 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/591460">@Parsons72</a>&nbsp; you downloaded the Public Mobile App and created an account? Or did you transfer your phone number?</P><P>What do you mean your user name is not working?</P><P>Did you add esim or physical SIM?</P> Thu, 18 Sep 2025 01:02:47 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-not-working/m-p/1369056#M938044 Sansan 2025-09-18T01:02:47Z