topic Re: Phone not working in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Phone-not-working/m-p/1368880#M937940 <P>i cannot update payment info through website or app. been trying for months. service has been temorarily suspended. *611 payment doesnt work either.&nbsp;</P> Wed, 17 Sep 2025 17:32:00 GMT Xopher 2025-09-17T17:32:00Z Re: Phone not working https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Phone-not-working/m-p/1368880#M937940 <P>i cannot update payment info through website or app. been trying for months. service has been temorarily suspended. *611 payment doesnt work either.&nbsp;</P> Wed, 17 Sep 2025 17:32:00 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Phone-not-working/m-p/1368880#M937940 Xopher 2025-09-17T17:32:00Z Re: Phone not working https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Phone-not-working/m-p/1368921#M937953 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/313135">@Xopher</a>&nbsp;</P><P>You can purchase vouchers to restore your account then call 1-855-4PUBLIC from another phone to check the status of your account and enter the voucher number and pin if your account is suspended.</P><P>Vouchers can be purchased from&nbsp;<SPAN>7-11, Canadian Tire gas stations, London Drugs, Canadian Superstore, Shell, Shoppers Drugmart, Safeway or Staples</SPAN></P><P>If the system can’t find your number then your account is closed due to nonpayment for longer then 90 days.</P> Wed, 17 Sep 2025 18:28:54 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Phone-not-working/m-p/1368921#M937953 BKNS27 2025-09-17T18:28:54Z Re: Phone not working https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Phone-not-working/m-p/1368925#M937955 <P>thanks for reply. i figured it out. postal code error.&nbsp;</P> Wed, 17 Sep 2025 18:46:46 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Phone-not-working/m-p/1368925#M937955 Xopher 2025-09-17T18:46:46Z