topic Re: US Talk-Text Addon in Get Support

US Talk-Text Addon

GinnyD — Wed, 17 Sep 2025 00:05:51 GMT

Greetings,

We added a 15 day US talk/text add-on to our account 10 days ago. There are 5 days remaining.
I will be travelling in the US to visit family for a few days after this talk/text addon expires, so I wanted to add another 15 day talk/text addon ($15). I no longer see the option for this add-on, however, only a $30 addon.

Is the $15 addon not available because I already have one active on my account? Is there a way to extend this by another 15 days? Or do I have to wait for the current 15 days to expire before I can add it again?

Thanks

Re: US Talk-Text Addon

Chalupa_Batman — Wed, 17 Sep 2025 00:07:05 GMT

Yes, you will have to wait till it's off your account and then you can purchase a new one.

Re: US Talk-Text Addon

GinnyD — Wed, 17 Sep 2025 00:08:28 GMT

Ok, thanks for the quick response.

Re: US Talk-Text Addon

hairbag1 — Wed, 17 Sep 2025 00:26:39 GMT

@GinnyD

it's worth a try to message Customer Support to get the new 15 Day Roaming add-on added now rather than waiting for old one to expire. Click on the orange chat bubble icon on lower right side of page to start the process.

Re: US Talk-Text Addon

computergeek541 — Wed, 17 Sep 2025 00:41:20 GMT

unnecessary repetition