topic Re: Phone in Get Support

Phone

Dar6 — Tue, 16 Sep 2025 22:23:38 GMT

When I try to call someone this shows up on my phone “do you want to call using your remaining line “. Press Call or Press Cancel So I can’t make any outgoing phone calls.

Re: Phone

slusagm — Tue, 16 Sep 2025 22:27:35 GMT

The message "Do you want to call using your remaining line?" appears on phone with Dual SIM when the system detects the line you tried to use for a previous call is no longer active, and it's asking if you want to use your other active line instead.

The reason is that your have not removed your old sim card from your previous provider yet. If the old one is a physical sim, remove it, if the old one is an eSIM, disable it. After you have done that, Reset network settings on your phone

Re: Phone

Dar6 — Thu, 25 Sep 2025 13:41:46 GMT

Thanks