How to get PUK NUMBER

Saharbah — Wed, 17 Sep 2025 01:47:31 GMT

How can I get my PUL NUMBER

Re: How to get PUK NUMBER

TheSterlinger — Tue, 16 Sep 2025 20:42:33 GMT

What was the exact message? Assuming it's sim lock code you need to send a message to agents.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: How to get PUK NUMBER

softech — Tue, 16 Sep 2025 20:45:44 GMT

@Saharbah

what was the exact error message? Depends on the message, you have to ask the PUK code from different places

If it is a Samsung and if the message is "SIM network PIN blocked. Enter SIM network PUK." ,
call Samsung 1-800-726-7864 for a master unlock code.
The only info you will need to provide is the IMEI and where the phone was purchased

If the message is “PIN unlock key (PUK)” or "Enter PUK Your SIM Card, SIM cannot be accessed" or on an iPhone's status bar showing "Locked SIM"
open message support here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
or use this direct link to open Chatbot ticket: https://urlshortner.tiia.ai/xYpc_I
**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there.

If the message is "SIM network unlock PIN" or "SIM ME lock code NP" or "SIM not Supported" or on an iPhone's About->Carrier Lock showing "SIM locked"
You have to ask the carrier where you got the phone from for the carrier help unlocking it.
(Sorry, for this particular issue, PM support would not be able to help)

Re: How to get PUK NUMBER

Saharbah — Tue, 16 Sep 2025 23:35:56 GMT

It is iPhone and needs to add PUK NUMBER TO UNLOCK

topic Re: How to get PUK NUMBER in Get Support

How to get PUK NUMBER

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Re: How to get PUK NUMBER