topic Re: 2 numbers find accounts in Get Support

2 numbers find accounts

seahound — Tue, 16 Sep 2025 14:18:23 GMT

how do I find my accounts

Re: 2 numbers find accounts

ORNGNBLK — Tue, 16 Sep 2025 14:22:19 GMT

@seahound if you have 2 accounts, you will definitely have 2 unique email addresses for them. You can log in to the PM site or app, and check your personal details there. Account #, Sim card#, phone number etc. Hope this helps.

Re: 2 numbers find accounts

hTideGnow — Tue, 16 Sep 2025 14:46:36 GMT

hi @seahound

on the login screen, click Forgot email and then check all your email to see which one got the PM email

if you cannot find the login email address still, ask PM support agent to help, you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage