iOS 26 Upgrade

Luke1993 — Tue, 16 Sep 2025 17:52:42 GMT

Hi,

Since the upgrade I did yesterday, my iPhone no longer makes 1-888 calls. I have the error message "you call cannot be completed as dialed"

When I try another phone, the call go thru. It's just mine...

Re: iOS 26 Upgrade

hTideGnow — Tue, 16 Sep 2025 13:42:54 GMT

this is not actually an iOS problem but a problem with PM. But PM support agent can help to fix it

You will submit a ticket with CS Agent using Chatbot here:
  https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
   (If unable to receive 2FA SMS, click "Didn't Receive Code" or "Resend Code" and Select "Send Email")
If any issue with ticket submission, you can submit ticket by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage