https://productioncommunity.publicmobile.ca/t5/Get-Support/Verify-identity-not-sending-code-to-my-text/m-p/1368336#M937637 <P>When I attempt to verify my identity I am not reviewing the 6 digit code to complete the verification.&nbsp;</P> Tue, 16 Sep 2025 02:41:40 GMT Howardlaguff 2025-09-16T02:41:40Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Verify-identity-not-sending-code-to-my-text/m-p/1368336#M937637 <P>When I attempt to verify my identity I am not reviewing the 6 digit code to complete the verification.&nbsp;</P> Tue, 16 Sep 2025 02:41:40 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Verify-identity-not-sending-code-to-my-text/m-p/1368336#M937637 Howardlaguff 2025-09-16T02:41:40Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Verify-identity-not-sending-code-to-my-text/m-p/1368342#M937641 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/590621">@Howardlaguff</a>&nbsp; When you get to the step, is there an option to select “send code to email”, or “send to voicemail”? &nbsp;Unless I’ve misread this. If you are a new subscriber and having the issue, it may be because you are not using the downloaded app to subscribe? This is a must as the web version (Even on phone) will only get you so far, without completion. Hope this helps</P> Mon, 15 Sep 2025 23:54:03 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Verify-identity-not-sending-code-to-my-text/m-p/1368342#M937641 ORNGNBLK 2025-09-15T23:54:03Z