topic Re: eSIM in Get Support

eSIM

Denze — Tue, 16 Sep 2025 02:48:12 GMT

I just switched from Rogers to Public and I was wondering if I need to purchase either an eSIM or a physical SIM?

Re: eSIM

Sansan — Mon, 15 Sep 2025 20:28:27 GMT

@Denze yes you do. You cannot use another provider's sim card at another's.

So you replied to the sms from Rogers already?

If your phone is esim compatible you can purchase esim. Just download the Public Mobile App to your phone and choose esim. The system will determine if your phone is compatible.

Or you can purchase a physical card from Amazon. It's cheaper and faster. I wouldn't recommend buying it from the Public Mobile site as it will take up to 3 weeks to receive.

Re: eSIM

hTideGnow — Mon, 15 Sep 2025 20:32:42 GMT

hi @Denze

yes, sim are one time use and carrier specific, you need a PM sim card to subscribe here

you can get a sim card for $10 from local Telus or Koodo store, or get it cheaper from Amazon for $5

get the sim card first. After you received the sim card, download PM app and subscribe.

Re: eSIM

Denze — Mon, 15 Sep 2025 20:32:42 GMT

I travel yearly to the United States and I heard its better to just get a physical SIM and just purchase an eSIM when im abroad.

Re: eSIM

Denze — Mon, 15 Sep 2025 20:37:38 GMT

Hi @hTideGnow

Do you know the answer to my reply to @Sansan?

Re: eSIM

Sansan — Mon, 15 Sep 2025 20:39:07 GMT

Yes, that's an option. It's your choose. 1 eaim and one physical SIM per account.

Re: eSIM

hTideGnow — Mon, 15 Sep 2025 20:49:08 GMT

hi @Denze

i would choose a physical sim, easier to swap between phones