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    <title>topic Activation Data Validation Issue in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation-Data-Validation-Issue/m-p/90459#M93746</link>
    <description>&lt;P&gt;I use a password manager to manage passwords on the internet. My typical password is 30 characters long and contains a mix of symbols, letters, and numbers.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I had to work hard to figure out what your password&amp;nbsp;recipe was. I ended up using a 20 character password with a mix of symbols and letters after much trial and error.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Please update the form validation and messaging on your activation form with instructive messaging. &lt;EM&gt;Tell&lt;/EM&gt; people what your recipe is.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Also, as a bit of advice, why restrict the length of the password? Set a minimum of course but not the maximum. Or set it higher than 20. In any case tell people what it is so that people like myself who use a password manager and follow best practices by setting unique passwords for every internet login they have aren't forced into a trial and error guessing session.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Here is the validation message from your forum which isn't very helpful. The activation screen was even less helpful in this regard.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper" image-alt="Public_Mobile_-&amp;nbsp;Change_Password.png" style="width: 739px;"&gt;&lt;img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/2824i33A9C1FF81879B7B/image-size/large?v=v2&amp;amp;px=999" role="button" title="Public_Mobile_-&amp;nbsp;Change_Password.png" alt="Public_Mobile_-&amp;nbsp;Change_Password.png" /&gt;&lt;/span&gt;&lt;/P&gt;</description>
    <pubDate>Tue, 04 Jan 2022 23:12:22 GMT</pubDate>
    <dc:creator>chinaski</dc:creator>
    <dc:date>2022-01-04T23:12:22Z</dc:date>
    <item>
      <title>Activation Data Validation Issue</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation-Data-Validation-Issue/m-p/90459#M93746</link>
      <description>&lt;P&gt;I use a password manager to manage passwords on the internet. My typical password is 30 characters long and contains a mix of symbols, letters, and numbers.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I had to work hard to figure out what your password&amp;nbsp;recipe was. I ended up using a 20 character password with a mix of symbols and letters after much trial and error.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Please update the form validation and messaging on your activation form with instructive messaging. &lt;EM&gt;Tell&lt;/EM&gt; people what your recipe is.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Also, as a bit of advice, why restrict the length of the password? Set a minimum of course but not the maximum. Or set it higher than 20. In any case tell people what it is so that people like myself who use a password manager and follow best practices by setting unique passwords for every internet login they have aren't forced into a trial and error guessing session.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Here is the validation message from your forum which isn't very helpful. The activation screen was even less helpful in this regard.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper" image-alt="Public_Mobile_-&amp;nbsp;Change_Password.png" style="width: 739px;"&gt;&lt;img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/2824i33A9C1FF81879B7B/image-size/large?v=v2&amp;amp;px=999" role="button" title="Public_Mobile_-&amp;nbsp;Change_Password.png" alt="Public_Mobile_-&amp;nbsp;Change_Password.png" /&gt;&lt;/span&gt;&lt;/P&gt;</description>
      <pubDate>Tue, 04 Jan 2022 23:12:22 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation-Data-Validation-Issue/m-p/90459#M93746</guid>
      <dc:creator>chinaski</dc:creator>
      <dc:date>2022-01-04T23:12:22Z</dc:date>
    </item>
    <item>
      <title>Re: Activation Data Validation Issue</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation-Data-Validation-Issue/m-p/90467#M93747</link>
      <description>&lt;P&gt;Absolutely agree with this! There should be a note specifically stating that special characters are not allowed. I too use passwords with special characters and ran into a similar issue!&lt;/P&gt;</description>
      <pubDate>Thu, 10 Nov 2016 17:25:45 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation-Data-Validation-Issue/m-p/90467#M93747</guid>
      <dc:creator>nekkidtruth</dc:creator>
      <dc:date>2016-11-10T17:25:45Z</dc:date>
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