Inactivated Esim

Eveminty — Sun, 14 Sep 2025 18:21:50 GMT

I didn’t realize this was only in Canada, I am on vacation so im in a different country. Can I cancel this and how can i do so? I haven’t activated it yet as it wont let me

Re: Inactivated Esim

hTideGnow — Sun, 14 Sep 2025 18:23:34 GMT

HI @Eveminty

if you have not fully activated the service yet, PM support likely able to cancel the service and provide refund

you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

topic Re: Inactivated Esim in Get Support

Inactivated Esim

Re: Inactivated Esim