topic Re: why do websites not load while using public mobile in Get Support

why do websites not load while using public mobile

Kfar — Sun, 14 Sep 2025 03:45:16 GMT

Over the past few months I can no longer access websites while using public mobile. Any idea why?

Re: why do websites not load while using public mobile

softech — Sun, 14 Sep 2025 02:22:29 GMT

what phone do you have? it is an APN issue. Start with Reset Network Settings on your phone

if that does not work, update the APN settings

APN: sp.mb.com
Proxy:
Port:
Username: <blank>
Password: <blank>
Server:
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS Proxy: mmscproxy.mobility.ca
MMS Port: 8799
MCC: 302
MNC: 220
Authentication Type: Not Set
APN Type: default,supl,mms
or   default,mms,agps,supl,fota,hipri
   (might need to include DUN for hotspot, please note case sensitive)
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
or  Turn APN on/off APN turned on
Bearer: Unspecified
MVNO (Mobile virtual network operator) type: GID
MVNO (Mobile virtual network operator)value: 4D    (or try: 4D4F)

Re: why do websites not load while using public mobile

Kfar — Sun, 14 Sep 2025 02:24:16 GMT

Thanks. I am using an iPhone SE. I could access data up until a few months ago, but not anymore.

Re: why do websites not load while using public mobile

softech — Sun, 14 Sep 2025 02:25:50 GMT

@Kfar on iPhone, you cannot update the APN

First, make sure you have latest iOS, then update Carrier Settings and Reset Network Settings

if that does not help and if you have another phone, test the SIM on another phone

Re: why do websites not load while using public mobile

Kfar — Sun, 14 Sep 2025 02:31:42 GMT

Thanks! I Reset the Network Settings and it works now!