topic Re: I cannot activate my eSim in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-activate-my-eSim/m-p/1367658#M937258 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/589765">@isaiahmoore</a>&nbsp;unfortunately public mobile service is only available in North America. You will need a local carrier in Brazil to subscribe to for your phone to work. Sorry to be the bearer of this news. &nbsp;</P> Sat, 13 Sep 2025 17:41:13 GMT ORNGNBLK 2025-09-13T17:41:13Z I cannot activate my eSim https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-activate-my-eSim/m-p/1367654#M937254 <P>Currently I am in Brazil trying to activate my eSIM, but it is not working.</P> Sat, 13 Sep 2025 19:05:05 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-activate-my-eSim/m-p/1367654#M937254 isaiahmoore 2025-09-13T19:05:05Z Re: I cannot activate my eSim https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-activate-my-eSim/m-p/1367655#M937255 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/589765">@isaiahmoore</a>&nbsp; You should wait until you are back in Canada to activate. The phone / plan will not work in Brazil. Only in Canada /Us or Mexico depending on your plan. Hope this helps</P> Sat, 13 Sep 2025 17:38:14 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-activate-my-eSim/m-p/1367655#M937255 ORNGNBLK 2025-09-13T17:38:14Z Re: I cannot activate my eSim https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-activate-my-eSim/m-p/1367656#M937256 <P>I live in Brazil. No plan to go back to Canada. Are you saying I cannot activate it here?</P> Sat, 13 Sep 2025 17:39:00 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-activate-my-eSim/m-p/1367656#M937256 isaiahmoore 2025-09-13T17:39:00Z Re: I cannot activate my eSim https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-activate-my-eSim/m-p/1367658#M937258 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/589765">@isaiahmoore</a>&nbsp;unfortunately public mobile service is only available in North America. You will need a local carrier in Brazil to subscribe to for your phone to work. Sorry to be the bearer of this news. &nbsp;</P> Sat, 13 Sep 2025 17:41:13 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-activate-my-eSim/m-p/1367658#M937258 ORNGNBLK 2025-09-13T17:41:13Z Re: I cannot activate my eSim https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-activate-my-eSim/m-p/1367659#M937259 <P>You can't, as PM has no service there</P> Sat, 13 Sep 2025 17:41:14 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-activate-my-eSim/m-p/1367659#M937259 slusagm 2025-09-13T17:41:14Z