Transfer my number

Bevyt — Sat, 13 Sep 2025 19:28:29 GMT

I subscribed but my number did not transfer

Re: Transfer my number

ORNGNBLK — Sat, 13 Sep 2025 11:34:51 GMT

@Bevyt Which carrier are you porting in from? Did you receive a text from them asking for porting approval, and replied “yes” to that text within 90 mins of receipt?

Re: Transfer my number

hTideGnow — Sat, 13 Sep 2025 12:17:32 GMT

hi @Bevyt

Did you get a text from the old carrier, did you reply Yes within 90 mins?

and can you receive inbound phone calls, especially from Non-Telus/Koodo/PM phone? If you cannot the port was not done

It could be an incomplete port. PM porting support team can help. I have sent you the porting support team number. Please check your Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage), check for the number and call.

And in case the poring team cannot help and ask you to submit ticket (or you rather submit ticket anyway), you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

topic Transfer my number in Get Support

Transfer my number

Re: Transfer my number

Re: Transfer my number