topic Re: Sim card activation in Get Support

Sim card activation

Reza5 — Fri, 12 Sep 2025 22:28:14 GMT

Hello, I would like to activate my SIM card from last year with Public Mobile. I received this SIM card last year, but now when I try to activate it, I receive a message saying that this SIM card is already in use. The serial number of my SIM card is xxxxxxxxxxxxx. My active phone number was xxxxxxxxxxcccccccc. Should I now obtain a new SIM card?

Re: Sim card activation

TheSterlinger — Fri, 12 Sep 2025 20:21:47 GMT

Sim cards can only be activated once. Did you activate it before?

If you used it and had an account and canceled it, you have to purchase a new one. You can get it quicker and cheaper from Amazon if you have an account.

Please note this is a public site so do not type any private information that you don't want seen on the internet.

Edit your message by clicking on the circle beside the time.

Re: Sim card activation

porcupine — Fri, 12 Sep 2025 20:37:34 GMT

I would say your sim card was already activated so I would purchase another one. At a Telus store much faster