topic Re: Public mobile app in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Public-mobile-app/m-p/1367334#M937052 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/492307">@Kenbro</a>&nbsp;</P><P>are you using PM app?&nbsp; if not, please download and try using PM app</P><P>if you already using PM app and got the problem, uninstall the PM app and clear browser cache of the default browser on your device, then reboot phone and reinstall the PM app and try again</P><P>&nbsp;</P> Fri, 12 Sep 2025 15:01:16 GMT softech 2025-09-12T15:01:16Z Public mobile app https://productioncommunity.publicmobile.ca/t5/Get-Support/Public-mobile-app/m-p/1367329#M937049 <P>I'm trying to setup a new subscription and transfer number, but I can't get logged in. Every time I try it brings me back to login page. Iv tried changing password it still the same.</P> Fri, 12 Sep 2025 14:55:02 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Public-mobile-app/m-p/1367329#M937049 Kenbro 2025-09-12T14:55:02Z Re: Public mobile app https://productioncommunity.publicmobile.ca/t5/Get-Support/Public-mobile-app/m-p/1367334#M937052 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/492307">@Kenbro</a>&nbsp;</P><P>are you using PM app?&nbsp; if not, please download and try using PM app</P><P>if you already using PM app and got the problem, uninstall the PM app and clear browser cache of the default browser on your device, then reboot phone and reinstall the PM app and try again</P><P>&nbsp;</P> Fri, 12 Sep 2025 15:01:16 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Public-mobile-app/m-p/1367334#M937052 softech 2025-09-12T15:01:16Z