https://productioncommunity.publicmobile.ca/t5/Get-Support/Password-issues/m-p/90382#M93664 <P>have you tried things like using a different broswer, clearing history/ cache? &nbsp;Maybe its something technical like that.</P> Thu, 10 Nov 2016 16:46:59 GMT CaNuCk07 2016-11-10T16:46:59Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Password-issues/m-p/90379#M93663 I have tried to change my password on my account 14 times and each time your system will not recognize my new password to my cell phone account. What is the issue? Tue, 04 Jan 2022 23:12:09 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Password-issues/m-p/90379#M93663 memetis 2022-01-04T23:12:09Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Password-issues/m-p/90382#M93664 <P>have you tried things like using a different broswer, clearing history/ cache? &nbsp;Maybe its something technical like that.</P> Thu, 10 Nov 2016 16:46:59 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Password-issues/m-p/90382#M93664 CaNuCk07 2016-11-10T16:46:59Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Password-issues/m-p/90427#M93665 I have tried it on a computer and cell phone with what you suggested. Same issue Thu, 10 Nov 2016 17:06:53 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Password-issues/m-p/90427#M93665 memetis 2016-11-10T17:06:53Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Password-issues/m-p/90447#M93666 "Sorry, your login attempt failed. Please try again". I keep getting this message everytime I log in with the new password Thu, 10 Nov 2016 17:16:47 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Password-issues/m-p/90447#M93666 memetis 2016-11-10T17:16:47Z