topic Stream+ with Disney, Netflix, Prime in Get Support

Stream+ with Disney, Netflix, Prime

Meitsy — Wed, 10 Sep 2025 19:27:29 GMT

Just got an email saying Public Mobile can get Stream+. I found the instructions here, but don't know how to get a selfserve account with Koodo?

https://www.koodomobile.com/en/shop/subscriptions/public?CMP=em_x1_PM_acq_STM/PUBLICMOBILE_acquisition_publicmobile_092025&cid=telDM1772655&bid=-924922381

How can I get Stream+ as a Public Mobile customer?

Step 1

Add a Stream+ PlanWith Stream+, you can unlock exclusive savings on Netflix, Disney+, and Amazon Prime. Plus, enjoy TELUS Films & Series and 50+ free streaming channels.

Step 2

Create your Koodo account Register for Self Serve to unlock your personalized discount.

Step 3

Activate your account and start streamingOnce you’ve set up your Koodo account, activate your streaming services. Already have these services? When activating them, enter the email address associated with your existing Netflix, Disney+, or Amazon Prime subscriptions to link your existing account and start saving instantly.

edited by computergeek541: changed category labels as this discussion isn't related to the Public Mobile rewards program

Re: Stream+ with Disney, Netflix, Prime

hairbag1 — Wed, 10 Sep 2025 14:38:40 GMT

@Meitsy

you need to ask that question to Kodoo rep. I think they have a number you can call....or at least they have a "call back" function.

Frequently asked questions

Public Mobile and Koodo are joining forces to offer you an exclusive streaming experience. You can get Stream+ by creating an account with Koodo following these steps:

Step 1 Choose the Stream+ plan you like and click Add now.

Step 2 Select New to Koodo.

Step 3 Complete the checkout process (including adding your contact and credit card information). Your exclusive offer will be applied automatically.

Step 4 Keep an eye on your inbox for the prompt to set up your Koodo account. Once you’ve registered for Self Serve, you can manage your subscriptions and payment method and view your monthly receipts.

Step 5 Activate your Netflix, Disney+, and Amazon Prime subscriptions, or create new accounts, and start streaming — and saving!

Re: Stream+ with Disney, Netflix, Prime

ORNGNBLK — Wed, 10 Sep 2025 14:29:46 GMT

@Meitsy Do you have an active subscription as a PM customer? you should be able to follow the instructions form the email and purchase that bundle with ease.

Re: Stream+ with Disney, Netflix, Prime

hTideGnow — Wed, 10 Sep 2025 14:37:02 GMT

hi @Meitsy

the key point is you need to setup a login on the Koodo system

Re: Stream+ with Disney, Netflix, Prime

Meitsy — Thu, 11 Sep 2025 02:50:04 GMT

I do have a PM subscription, but can't find the option for the Stream+ bundle in the PM website - have you seen it?

Re: Stream+ with Disney, Netflix, Prime

ORNGNBLK — Thu, 11 Sep 2025 10:09:32 GMT

@Meitsy The email you got has a link that brings you to the Koodo page. You will need to create a self serve Koodo account Login and with that login information, you should be able to purchase this bundle. You do not need to subscribe or sign up to any Koodo plans. Because the Koodo self serve account login is the catalyst for this bundle deal, you may not see it advertised on the PM page. Hope this helps.

Re: Stream+ with Disney, Netflix, Prime

Jessica_Canada — Thu, 11 Sep 2025 14:57:06 GMT

Does anyone know when this promotion ends?

Re: Stream+ with Disney, Netflix, Prime

hTideGnow — Thu, 11 Sep 2025 15:05:33 GMT

hi @Jessica_Canada

looking at Koodo and Telus, I would say it could be ongoing

But of course, things can change anytime

Re: Stream+ with Disney, Netflix, Prime

Meitsy — Fri, 12 Sep 2025 00:33:07 GMT

For anyone else with this problem, I had to phone Telus, which directed me to Koodo. Koodo then made me a self serve account and they also took my payment information to purchase Stream+. So Stream+ is through Koodo, which you can get for free since you're a Public Mobile member wanting Stream+. You then need to activate Disney+, Amazon Prime, and Netflix through your Stream+ plan that you access on your new Koodo account. It's a good idea to then contact Disney+, Amazon Prime, and Netflix to make sure they don't charge you for your accounts anymore, as payment is now going through Koodo. It was a lot of work, so hopefully it pays off!

Re: Stream+ with Disney, Netflix, Prime

slusagm — Fri, 12 Sep 2025 00:36:02 GMT

@Meitsy

what was your initial problem? i can setup the Koodo account without any trouble

Re: Stream+ with Disney, Netflix, Prime

Meitsy — Fri, 12 Sep 2025 00:39:14 GMT

It wasn't working for me. I would try to get a self serve account, but was unable to because the website wanted me to pay for an actual plan and then I could get self serve. The whole thing was incredibly annoying. So that's why I had to phone it in.

Re: Stream+ with Disney, Netflix, Prime

slusagm — Fri, 12 Sep 2025 00:47:14 GMT

@Meitsy and for others

you actually just need to click "Add Now" to one of the two Stream+ plan, then, it will bring you to a Checkout page and allow you to "checking out as a new customer." ..

Re: Stream+ with Disney, Netflix, Prime

Meitsy — Fri, 12 Sep 2025 00:51:16 GMT

Okay, I couldn't find the Stream+ plans on Public Mobile.

Re: Stream+ with Disney, Netflix, Prime

slusagm — Fri, 12 Sep 2025 00:52:37 GMT

@Meitsy

the link is on the email, it's a link to Koodo

https://www.koodomobile.com/en/shop/subscriptions/public

Re: Stream+ with Disney, Netflix, Prime

Meitsy — Fri, 12 Sep 2025 00:57:01 GMT

That's so weird, that's not the page I was taken to when I first clicked the link. Hopefully it works for others. Thanks for your help!

Re: Stream+ with Disney, Netflix, Prime

BlaineGibson — Wed, 17 Sep 2025 12:57:11 GMT

I’m having the same issue when attempting to create a Koodo account. Unable to create an account.

Re: Stream+ with Disney, Netflix, Prime

slusagm — Wed, 17 Sep 2025 12:59:45 GMT

@BlaineGibson did you pick a plan first by clicking "Add Now" and then create the Koodo account at the step after?

if so, you were doing it right. It is a Koodo system, so, you need to check with Koodo support.

Re: Stream+ with Disney, Netflix, Prime

BlaineGibson — Wed, 17 Sep 2025 13:26:24 GMT

I did, signed up received confirmation step 2 requires an account with Koodo. When attempting to create one, it won’t let me use my phone number or email. Stating that the phone doesn’t match any Koodo accounts. I’ve contacted Koodo and am waiting for a callback.

Re: Stream+ with Disney, Netflix, Prime

slusagm — Wed, 17 Sep 2025 13:49:51 GMT

@BlaineGibson i think you should skip the phone number part. Just create a Koodo self-serve account with no phone number to tie to

Re: Stream+ with Disney, Netflix, Prime

tkdmasterg — Thu, 18 Sep 2025 15:00:46 GMT

I just signed up and it works great! Went with the lower tier product (ad supported). Ads aren't too long and since Prime already operates that way, it's not much of a difference for us.