topic Re: Transfer number back to public mobile in Get Support

Transfer number back to public mobile

Charlie21 — Wed, 10 Sep 2025 03:57:10 GMT

I transferred my public mobile number to Bell. It has just been couple of days, but now I want to transfer it back to public mobile. Is it possible or do I need to get a new sim with a new number?

Re: Transfer number back to public mobile

hTideGnow — Tue, 09 Sep 2025 23:59:44 GMT

hi @Charlie21

you definitely can switch back to Public Mobile

Only thing is that you need to get a new sim card ($10 from Telus or Koodo store or $5 from Amazon or you can get eSIM instead) , and pick a current market plan (ie, you won't be getting your old plan) and subscribe a new account

and yes, you can port your phone number back

Re: Transfer number back to public mobile

Charlie21 — Wed, 10 Sep 2025 00:15:00 GMT

Do I need to get the new plan before i deactivate my bell plan?

Re: Transfer number back to public mobile

hTideGnow — Wed, 10 Sep 2025 00:19:23 GMT

hi @Charlie21

do not deactivate your Bell account

only number from active account can be ported. So, keep Bell account active. Get a new PM sim card, download PM app and subscribe. Enter the Bell account number at the porting step. After PM account is activated, Bell will send you a text to your Bell sim, you need to reply Yes to approve the port. Wait another 2 hours and the number will be ported into PM and your Bell account will then be closed itself

Re: Transfer number back to public mobile

Charlie21 — Wed, 10 Sep 2025 00:24:42 GMT

Do I get a new number after getting a new esim and activating new plan?

Re: Transfer number back to public mobile

hTideGnow — Wed, 10 Sep 2025 00:25:46 GMT

hi @Charlie21

if you choose to port the number when you subscribe, you don't get a new number or temporary number