topic How do i cancel a number transfer in Get Support

How do i cancel a number transfer

Lucas2006 — Tue, 09 Sep 2025 19:45:18 GMT

How do i cancel anumber transfer

hTideGnow — Tue, 09 Sep 2025 19:48:59 GMT

if you want to cancel a number transfer, you still need to pick a new number

Simply login My Acount, go to Profile and click Pencil besides the phone number and get choose a new phone number

if you cannot login, then ask PM support agent to help. You can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

porcupine — Tue, 09 Sep 2025 19:49:32 GMT

Click on the envelope in the bottom right corner and follow the prompts and you can get help

BKNS27 — Tue, 09 Sep 2025 21:01:31 GMT

If you just ported your number from another carrier. Don’t reply to the text from your old carrier confirming you are porting over to PM.