topic Re: Account Access After Unsubscribing in Get Support

Account Access After Unsubscribing

cherya — Tue, 09 Sep 2025 16:31:14 GMT

Hi!

If I unsubscribe from my current plan, will I still be able to receive one-time passwords?
If not, how am I supposed to log in to my account to reactivate my subscription again?

Thank you!

Re: Account Access After Unsubscribing

ORNGNBLK — Tue, 09 Sep 2025 16:33:36 GMT

@cherya If you unsubscribe, you wont have access. You could always resubscribe at a later date, but you risk losing your current phone number unless you port it out to another carrier and then port back in. Hope this helps.

Re: Account Access After Unsubscribing

slusagm — Tue, 09 Sep 2025 16:33:51 GMT

yes, you can still login My Account when the account was just suspended

Re: Account Access After Unsubscribing

hTideGnow — Tue, 09 Sep 2025 16:34:07 GMT

hi @cherya

you can. But at the same time, make sure you can receive the code via email. You can try it by clicking Didn't Receive code or Resend code and Send email

And remember, you only have 90 days grace person for the account suspension or your account will be closed.

Re: Account Access After Unsubscribing

Yummy — Tue, 09 Sep 2025 18:28:05 GMT

If you JUST unsubscribe for up to 90 days you will be able to get into your account to reactivate it.

If your unsubsription goes beyond 90 days your account will be deleted and you will not be able to log in. Only Community will be available to you.