topic Re: Pausing a Subscription in Get Support

Pausing a Subscription

reimermiriam — Mon, 08 Sep 2025 17:21:27 GMT

I am wondering how long the period is after pausing a subscription once, that can it get paused again/how many payments in between are needed? The 90 day subscription pause period is too short what I would need however, I would like to keep my same number.

Re: Pausing a Subscription

softech — Mon, 08 Sep 2025 16:57:52 GMT

@reimermiriam

90 days suspension is the longest you can suspended at one time or you account will be closed

You can suspended for 90 days, then reactivate your account for 30 days with the cheapest available plan on your account, then re-suspend for another 90 days and keep going like that

(Reminder, although we said 90 days suspension, it is best to resume service at 85th day, give yourself 5 days buffer in case there is any issue)

Re: Pausing a Subscription

hairbag1 — Mon, 08 Sep 2025 17:42:24 GMT

@reimermiriam

your 90 days grace period, doesn't start until current plan expires. If you put $$ on your account before you go away, your current regular plan renewal will occur using those $$...then when that renewal runs out is when your 90 days start. (Make sure to re-$$$ your plan at day 85 as suggested...just to be sure)

BTW...if you have at least 15 Points, you can redeem those points toward your plan renewal costs.