https://productioncommunity.publicmobile.ca/t5/Get-Support/profile-name-change/m-p/1366047#M936098 <P>I am having trouble with my payment as I have my profile name as Jen and it should be Jennifer.&nbsp; how do I change this?</P><P>&nbsp;</P> Sun, 07 Sep 2025 21:57:17 GMT jsh4583 2025-09-07T21:57:17Z https://productioncommunity.publicmobile.ca/t5/Get-Support/profile-name-change/m-p/1366047#M936098 <P>I am having trouble with my payment as I have my profile name as Jen and it should be Jennifer.&nbsp; how do I change this?</P><P>&nbsp;</P> Sun, 07 Sep 2025 21:57:17 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/profile-name-change/m-p/1366047#M936098 jsh4583 2025-09-07T21:57:17Z https://productioncommunity.publicmobile.ca/t5/Get-Support/profile-name-change/m-p/1366050#M936101 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/587504">@jsh4583</a>&nbsp;</P><P>log in to your account using the app, tap Account &gt; Manage Profile...there you can update the name on your account.</P> Sun, 07 Sep 2025 22:03:18 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/profile-name-change/m-p/1366050#M936101 hairbag1 2025-09-07T22:03:18Z https://productioncommunity.publicmobile.ca/t5/Get-Support/profile-name-change/m-p/1366051#M936102 <P>For name, login My Account or App and change it on Profile page, or Account page on the App</P><P>For payment , wait 24 hours before your try again.&nbsp; If you need to renew or resume service now and cannot wait, buy a voucher from Shoppers Drug Mart and load the voucher on My Account or App or dial *611</P> Sun, 07 Sep 2025 22:04:44 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/profile-name-change/m-p/1366051#M936102 slusagm 2025-09-07T22:04:44Z