topic Re: No service in Get Support

No service

EDF1 — Sat, 06 Sep 2025 15:48:31 GMT

I just updated my credit card payment in which payment was due today but still can’t make or receive any calls! Does it take a while for the payment to be applied to my subscription?

Re: No service

Chalupa_Batman — Sat, 06 Sep 2025 15:54:45 GMT

@EDF1 wrote:
I just updated my credit card payment in which payment was due today but still can’t make or receive any calls! Does it take a while for the payment to be applied to my subscription?

Try rebooting your phone. By rebooting your phone, it reconnections you to the Public Mobile network and gives you a fresh connection.

Re: No service

hairbag1 — Sat, 06 Sep 2025 15:54:38 GMT

@EDF1

you updated payment card but now you must pay and resume service. Log in to your account > Payment...make a payment.

Re: No service

slusagm — Sat, 06 Sep 2025 16:00:43 GMT

Hi @EDF1

Please use this link to make a manual payment

https://myaccount.publicmobile.ca/en/account/payment/funds/card