@community

Bea_54 — Sat, 06 Sep 2025 03:40:57 GMT

The email associated with my account is no longer valid. Hence, I am unable to login. How do I login without a valid email. I need to update my account to add my new email address

Re: @community

softech — Sat, 06 Sep 2025 04:09:35 GMT

@Bea_54

to PM's system, the email is just a login id, you can still use the same email address and password to login. Once you logged in, go to Profile > Manage EverSafe ID and update the email address

But if you are unable to login still, ask PM CS agent for help. Private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

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