https://productioncommunity.publicmobile.ca/t5/Get-Support/refund-please/m-p/1365325#M935703 <P>Why need refund? PM is prepaid and only provide refund if problem with activation&nbsp;</P><P>But we are just customers, so you need to ask PM directly&nbsp;</P><P>Just open ticket with PM using the Orange Chatbot icon on the lower right. (For 2FA when login, you might need to use email to receive if you cannot receive the text on the phone.) Type the question Submit ticket and select Contact Us to get to ticket open screen&nbsp; &nbsp; &nbsp; &nbsp;</P><P>&nbsp;</P><P>But if you have trouble with open ticket using Chatbot, then message them using this link: <A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P><P>&nbsp;</P><P>CS_Agent will reply to your community inbox, check here: <A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage</A></P> Fri, 05 Sep 2025 03:39:15 GMT slusagm 2025-09-05T03:39:15Z https://productioncommunity.publicmobile.ca/t5/Get-Support/refund-please/m-p/1365324#M935702 <P>please refund me 35.54$, thank you</P> Fri, 05 Sep 2025 03:36:06 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/refund-please/m-p/1365324#M935702 Niel 2025-09-05T03:36:06Z https://productioncommunity.publicmobile.ca/t5/Get-Support/refund-please/m-p/1365325#M935703 <P>Why need refund? PM is prepaid and only provide refund if problem with activation&nbsp;</P><P>But we are just customers, so you need to ask PM directly&nbsp;</P><P>Just open ticket with PM using the Orange Chatbot icon on the lower right. (For 2FA when login, you might need to use email to receive if you cannot receive the text on the phone.) Type the question Submit ticket and select Contact Us to get to ticket open screen&nbsp; &nbsp; &nbsp; &nbsp;</P><P>&nbsp;</P><P>But if you have trouble with open ticket using Chatbot, then message them using this link: <A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P><P>&nbsp;</P><P>CS_Agent will reply to your community inbox, check here: <A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage</A></P> Fri, 05 Sep 2025 03:39:15 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/refund-please/m-p/1365325#M935703 slusagm 2025-09-05T03:39:15Z