topic Re: didn't receive 6 digit code in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/didn-t-receive-6-digit-code/m-p/1364406#M935236 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/584910">@artz01</a>&nbsp; If you are a new subscriber and not getting your 2FA eversafe code, it may be because you are using the web version to complete the sign up. &nbsp;You must download the Public Mobile app, and use it to go through the subscription process. Hope this helps.&nbsp;</P> Tue, 02 Sep 2025 10:07:16 GMT ORNGNBLK 2025-09-02T10:07:16Z didn't receive 6 digit code https://productioncommunity.publicmobile.ca/t5/Get-Support/didn-t-receive-6-digit-code/m-p/1364385#M935230 <P>Didnt receive 6 digit code</P> Tue, 02 Sep 2025 04:50:24 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/didn-t-receive-6-digit-code/m-p/1364385#M935230 artz01 2025-09-02T04:50:24Z Re: didn't receive 6 digit code https://productioncommunity.publicmobile.ca/t5/Get-Support/didn-t-receive-6-digit-code/m-p/1364406#M935236 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/584910">@artz01</a>&nbsp; If you are a new subscriber and not getting your 2FA eversafe code, it may be because you are using the web version to complete the sign up. &nbsp;You must download the Public Mobile app, and use it to go through the subscription process. Hope this helps.&nbsp;</P> Tue, 02 Sep 2025 10:07:16 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/didn-t-receive-6-digit-code/m-p/1364406#M935236 ORNGNBLK 2025-09-02T10:07:16Z