Credit card

Chapman-Boss — Mon, 01 Sep 2025 19:38:52 GMT

Can't update credit card been trying for days l hate to have to chang companies if yhis continues l will have to Thank You

Re: Credit card

Dunkman — Mon, 01 Sep 2025 16:05:15 GMT

@Chapman-Boss

Unfortunately, a few customers are still having issues with updating credit card information.

You can also try with PM app (with locator on). If via website, you can also try a different web browser, clear cache or incognito mode. Or try a different credit card (if available).

Here is some more information:

Log out of your account and relog in before updating your card
If you attempted to update the same card multiple times please try again tomorrow or today with a different card as there is a daily limit on update attempts for security purposes.
Make sure that your credit card postal code matches your phone number's area code
As always, please be sure that you are inputting the correct card details

https://productioncommunity.publicmobile.ca/t5/Announcements/Resolved-Issues-Updating-Credit-Cards/t...

Re: Credit card

Handy1 — Mon, 01 Sep 2025 16:52:41 GMT

@Chapman-Boss You can also go to shoppers drug mart and buy payment voucher and load the funds *611 to resume services right away and worry about CC updating later

topic Credit card in Get Support

Credit card

Re: Credit card

Re: Credit card