sujet Re: Porting number not success dans Get Support

Porting number not success

Alex100 — Sun, 31 Aug 2025 20:14:57 GMT

I did port my number from rogers to public haven't received sms so now I paid twice! Customer service doesn't work Sundays! I already texted an agent! Help

Re: Porting number not success

Alex100 — Sun, 31 Aug 2025 20:15:36 GMT

Porting unsuccessful please help

Re: Porting number not success

Dunkman — Sun, 31 Aug 2025 20:22:25 GMT

@Alex100

Do you have any service with PM SIM card? If unsuccessful port, your PM account should be partially working. Ie . Data should be working, able to phone and text out. Just unable to receive phone calls or texts at your original number.

Re: Porting number not success

slusagm — Sun, 31 Aug 2025 20:25:09 GMT

there is a porting assistance team you can call and ask for update. I can't post the number here, but I will message the number to your community inbox. Please check and call them

Re: Porting number not success

BKNS27 — Sun, 31 Aug 2025 20:25:19 GMT

@Alex100

PM staff does work on weekends so did you Submit a Ticket on the Chat icon or dm them?

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Porting number not success

Alex100 — Sun, 31 Aug 2025 21:19:32 GMT

Apparently they don't work no one get back to me! I knew it! It's ok I did unsubscribe so my CC won't get charged after 1 month and even if the number won't work I have rogers

Re: Porting number not success

Alex100 — Sun, 31 Aug 2025 21:20:39 GMT

Yeah called thanks number can't be ported out

Re: Porting number not success

Alex100 — Sun, 31 Aug 2025 21:21:15 GMT

I still have rogers sim it's ok they are blocking the porting I understand