topic Re: Saltair, Ladysmith, Chemainus, Cowichan Valley coverage in Get Support

Saltair, Ladysmith, Chemainus, Cowichan Valley coverage

TeebeeOrNotTeeB — Sun, 31 Aug 2025 18:48:22 GMT

I see that people have dropped calls while on the PM network. I switched from Fido to Koodo in hope of better coverage but it's worse! So is PM coverage worse yet? I use both voice and data. Since switching to Koodo, sometimes people call me and my phone doesn't even ring. Later I might get a vm. Like everybody, I'm looking to save money, but not if the public mobile coverage is poor.

Re: Saltair, Ladysmith, Chemainus, Cowichan Valley coverage

softech — Sun, 31 Aug 2025 17:17:11 GMT

@TeebeeOrNotTeeB did you change to Koodo? First, PM and Koodo are different companies but use the same Telus network

And your issue likely not a coverage issue but a VoLTE issue. Your phone might not be compatible with Koodo or PM's VoLTE. What brand and model of phone is that?

Re: Saltair, Ladysmith, Chemainus, Cowichan Valley coverage

Chalupa_Batman — Sun, 31 Aug 2025 17:50:39 GMT

To confirm if your phone will work with Public Mobile, please see this link. Input your IMEI number to confirm at the bottom of the page.

https://www.publicmobile.ca/en/get-help/articles/volte

Re: Saltair, Ladysmith, Chemainus, Cowichan Valley coverage

TeebeeOrNotTeeB — Sun, 31 Aug 2025 18:26:20 GMT

Yes, my phone is compatible with VoLTE and 5G.

Re: Saltair, Ladysmith, Chemainus, Cowichan Valley coverage

computergeek541 — Sun, 31 Aug 2025 18:26:46 GMT

Re: Saltair, Ladysmith, Chemainus, Cowichan Valley coverage

TeebeeOrNotTeeB — Sun, 31 Aug 2025 18:27:40 GMT

Yes, I'm on Koodo presently. Not happy with coverage.

Re: Saltair, Ladysmith, Chemainus, Cowichan Valley coverage

BKNS27 — Mon, 01 Sep 2025 01:27:59 GMT

@TeebeeOrNotTeeB

Here is the PM coverage map:

https://www.publicmobile.ca/en/coverage

It will be the same as Koodo and Telus.

Telus also share tower coverage with Bell.

Re: Saltair, Ladysmith, Chemainus, Cowichan Valley coverage

Dunkman — Sun, 31 Aug 2025 20:33:58 GMT

@TeebeeOrNotTeeB

You may also want to check the cell phone tower map:

https://www.ertyu.org/steven_nikkel/cancellsites.html

To see which cell phone towers are closest to your main location.

Re: Saltair, Ladysmith, Chemainus, Cowichan Valley coverage

TeebeeOrNotTeeB — Sun, 31 Aug 2025 22:36:11 GMT

That map shows tons of Telus towers nearby. No Rogers anywhere near. But I got better service from Fido than Koodo. Doesn't make sense.

Re: Saltair, Ladysmith, Chemainus, Cowichan Valley coverage

RavingRaven — Sun, 31 Aug 2025 23:02:45 GMT

@TeebeeOrNotTeeB

For the most part Telus has better coverage in that area of Vanvouver Island than Rogers. But coverage is very dependent on geography. There are many mountains/valleys so getting a signal is hit and miss depending on your location.

If you can narrow down your work and home locations or where you spend the most time (not exact but ie. Cross streets) then we can supply better info on coverage of your local tower(s). Not all towers have all of the bands and location, height and azimuth are important factors to consider in mountainous territory.