topic Re: Help with calling Directory Assistance in Get Support

Help with calling Directory Assistance

MtnGirl2 — Wed, 27 Aug 2025 17:57:01 GMT

Recently I tried calling Directory Assistance by dialing '411' but received msg that the call could not be completed. I then tried dialing zero & received the same message. How does one contact Directory Assistance on Public Mobile?? Thanks for the help!

Re: Help with calling Directory Assistance

computergeek541 — Wed, 27 Aug 2025 17:56:51 GMT

@MtnGirl2 wrote:
Recently I tried calling Directory Assistance by dialing '411' but received msg that the call could not be completed. I then tried dialing zero & received the same message. How does one contact Directory Assistance on Public Mobile?? Thanks for the help!

This isn't a service that is offered by Public Mobile. While there are third party services that might offer this, there isn't anything offered by this phone company. There are also online directly, but as more and more cell phones are now being used instead of landlines, such services are often of limited usefulness.

Re: Help with calling Directory Assistance

hairbag1 — Wed, 27 Aug 2025 17:57:15 GMT

@MtnGirl2

as you've self discovered, the traditional directory assistance doesn't work with Public Mobile.

Re: Help with calling Directory Assistance

MtnGirl2 — Wed, 27 Aug 2025 18:02:50 GMT

Thanks. The problem was I needed to call a medical office ASAP, which is a landline. I wish I'd known earlier that PM doesn't support this service. Couldn't even reach an operator. . .

Re: Help with calling Directory Assistance

hairbag1 — Wed, 27 Aug 2025 18:11:21 GMT

@MtnGirl2 wrote:
Thanks. The problem was I needed to call a medical office ASAP, which is a landline. I wish I'd known earlier that PM doesn't support this service. Couldn't even reach an operator. . .

If you know the name of the medical facility...just google it and I'm sure you'll see their contact info.

Re: Help with calling Directory Assistance

umnikke8 — Wed, 27 Aug 2025 19:16:14 GMT

I'm not sure 411 even exists any more. I remember many many years ago with another provider that it was changed to a pay per use service even then.