topic Re: Resubmit transfer request in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Resubmit-transfer-request/m-p/1362482#M934101 <P>how do I get my service working I can only call outgoing but not receive calls or send and receive texts</P> Mon, 25 Aug 2025 18:35:59 GMT picorenos 2025-08-25T18:35:59Z Re: Resubmit transfer request https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Resubmit-transfer-request/m-p/1362482#M934101 <P>how do I get my service working I can only call outgoing but not receive calls or send and receive texts</P> Mon, 25 Aug 2025 18:35:59 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Resubmit-transfer-request/m-p/1362482#M934101 picorenos 2025-08-25T18:35:59Z Re: Resubmit transfer request https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Resubmit-transfer-request/m-p/1362569#M934103 <P>I can't log in to my account as it requires me to get text confirmation and I can't receive texts</P> Mon, 25 Aug 2025 22:29:58 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Resubmit-transfer-request/m-p/1362569#M934103 picorenos 2025-08-25T22:29:58Z Re: Resubmit transfer request https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Resubmit-transfer-request/m-p/1362572#M934102 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/581755">@picorenos</a>&nbsp;</P><P><SPAN>make sure you moved old sim card or disable old esim.&nbsp; Then&nbsp;</SPAN><SPAN>Reboot phone and reset network settings</SPAN></P><P><SPAN>If outgoing call works and just not incoming, it is a porting issue.&nbsp; There is a porting assistance team you can call and ask for update.&nbsp; I can't post the number here, but I will message the number to your community inbox.&nbsp; Please check and call them&nbsp;</SPAN></P> Mon, 25 Aug 2025 22:36:32 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Resubmit-transfer-request/m-p/1362572#M934102 slusagm 2025-08-25T22:36:32Z