topic Re: multiple plans on account in Get Support

multiple plans on account

Laxcdn — Tue, 26 Aug 2025 00:19:42 GMT

I want to have 2 subscriptions/plans on my one account. How do I do this?

Re: multiple plans on account

Chalupa_Batman — Tue, 26 Aug 2025 00:25:47 GMT

@Laxcdn wrote:
I want to have 2 subscriptions/plans on my one account. How do I do this?

Hello @Laxcdn

Rules of Public Mobile... 1 account per 1 email address. No group accounts or family accounts.

Re: multiple plans on account

Laxcdn — Tue, 26 Aug 2025 00:28:11 GMT

So can I change the email and contact number as I want to use the email i registered for another phone number

Re: multiple plans on account

slusagm — Tue, 26 Aug 2025 00:32:21 GMT

Yes, you can first change the current account to another email address. After it is changed, you can then reuse the email for a new subscription (but I think another member said you were to wait a day before reusing the email address for another account)

Just change the email address at Manage EverSafe ID page on the Profile page

Re: multiple plans on account

Laxcdn — Tue, 26 Aug 2025 00:34:03 GMT

thx, not sure if i made the right decision to go with public

Re: multiple plans on account

Chalupa_Batman — Tue, 26 Aug 2025 00:37:15 GMT

@Laxcdn wrote:
thx, not sure if i made the right decision to go with public

Been here almost 7 years now. Best choice I've ever made. The money I've saved.... better in my pocket I say!

Re: multiple plans on account

Laxcdn — Tue, 26 Aug 2025 00:38:24 GMT

I wanted to have all my plans under one account like Telus. I don't want to have 3 accounts for 3 plans.

Re: multiple plans on account

BKNS27 — Tue, 26 Aug 2025 01:35:49 GMT

@Laxcdn

All prepaid plans with all carriers including PM will only have 1 account/number.

Postpaid plans like Telus and other carriers will have family plans that you can consolidate to one account.

I confirmed this at my local Telus/Koodo store.

Re: multiple plans on account

computergeek541 — Tue, 26 Aug 2025 16:57:21 GMT

@BKNS27 wrote:
All prepaid plans with all carriers including PM will only have 1 account/number.

That's not actually correct. While Public Mobile only allows one phone number per account, Freedom/Wind Mobile has allowed more than one phone number in an account that has prepaid service.

Re: multiple plans on account

BKNS27 — Tue, 26 Aug 2025 18:19:14 GMT

@computergeek541

Thanks, good to know. I checked other carriers but not Freedom.