topic Re: SIM card in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/SIM-card/m-p/1362518#M934051 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/581807">@Hammer2025</a>&nbsp;</P><P>Did you download the PM app on the phone and try entering it there?</P> Mon, 25 Aug 2025 20:33:25 GMT BKNS27 2025-08-25T20:33:25Z SIM card https://productioncommunity.publicmobile.ca/t5/Get-Support/SIM-card/m-p/1362513#M934048 <P>Trying to update account using my old iphone. Public mobile will not accept the number on my sim card</P> Mon, 25 Aug 2025 21:05:33 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/SIM-card/m-p/1362513#M934048 Hammer2025 2025-08-25T21:05:33Z Re: SIM card https://productioncommunity.publicmobile.ca/t5/Get-Support/SIM-card/m-p/1362518#M934051 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/581807">@Hammer2025</a>&nbsp;</P><P>Did you download the PM app on the phone and try entering it there?</P> Mon, 25 Aug 2025 20:33:25 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/SIM-card/m-p/1362518#M934051 BKNS27 2025-08-25T20:33:25Z Re: SIM card https://productioncommunity.publicmobile.ca/t5/Get-Support/SIM-card/m-p/1362524#M934053 <P>hi&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/581807">@Hammer2025</a>&nbsp;</P><P>the sim card must be new and never been activated.&nbsp; So, is it brand new? and it is a Public Mobile sim?</P><P>&nbsp;</P> Mon, 25 Aug 2025 20:50:10 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/SIM-card/m-p/1362524#M934053 hTideGnow 2025-08-25T20:50:10Z