topic Re: no data plan in Get Support

no data plan

RaheelRehman — Mon, 25 Aug 2025 13:45:33 GMT

I am traveling soon so I don't need my phone plan. I just need the cheapest subscription from public mobile so my number keeps activated.

I am unable to see voice only plan, all the plans are with data and I am unable to find the cheapest subscription.
When I go to change subscription, only plans with data are available.

Thanks

Re: no data plan

hTideGnow — Mon, 25 Aug 2025 13:50:15 GMT

hi @RaheelRehman

how long you are travelling?

there no no voice only plan here. The most you can do is to Change Subscription to the lowest price plan you can see

But if you going away for over 90 days, what you can do is to turn off Autopay and let the plan not renew at the end of your current cycle. But you need to pay and resume service before 90 days after the first day of suspension. You can then let the plan expired, not renew after that 30 days and let it suspend for another 90 days. But don't renew right on the 90th day, do it on the 85th days and make sure plan changes to Active before you logff. So, pretty much repeat the 85 days suspension- resume for 30 days until yo are back

Re: no data plan

Dunkman — Mon, 25 Aug 2025 13:50:29 GMT

@RaheelRehman

How long are you traveling for? Public mobile does not have a voice only plan these days. Also, Public mobile offers personalized plan offers for existing customers. Unfortunately, these offered plans are usually more expensive than your present plan.

Usually, we recommended suspended your autopay/subscription while traveling. Then on the next payment date, your account will be suspended. You have 90 days of suspension to re-activate, or otherwise, your account will be permanently closed and number lost. If traveling more than 90 days, around 85 days, go back to your account and pay for one month and then unsubscribe from your subscription again for another 90 days. Repeat as needed.

Re: no data plan

RaheelRehman — Mon, 25 Aug 2025 13:51:48 GMT

Thank you so much