topic Re: Plan and purchase esim in Get Support

Plan and purchase esim

Duc-Thanh-Dao — Mon, 25 Aug 2025 01:31:07 GMT

I want to choose a plan and purchase an esim for my daughter. My plan is 30cad/month with 20gb data. But now cant find the plan like mine.

May you help me?

thanks

Edit by Dunkman: removed personal information

Re: Plan and purchase esim

hairbag1 — Sun, 24 Aug 2025 21:49:48 GMT

@Duc-Thanh-Dao

download the Public Mobile app to her cell and buy a sim or esim to activate a plan. During that process you'll see the plans available to her currently. Not everyone will have the same plan options.

Re: Plan and purchase esim

slusagm — Sun, 24 Aug 2025 21:50:51 GMT

Sorry, everyone can only choose current available plans. This is same for all Mobile companies

So, download PM app and use another email to create a new account and choose the best plan that you like.

Re: Plan and purchase esim

Dunkman — Sun, 24 Aug 2025 21:51:06 GMT

@Duc-Thanh-Dao

Unfortunately, your plan is not available to new customers at the present time.

Need to check for the present plans available:

https://www.publicmobile.ca/en/plans

You could wait another few weeks as there may be better return to school promo deals coming up

Re: Plan and purchase esim

BKNS27 — Sun, 24 Aug 2025 23:00:10 GMT

@Duc-Thanh-Dao

Please edit out your personal information from the screenshot. This is a public forum and there are no PM staff on this forum.

Re: Plan and purchase esim

computergeek541 — Mon, 25 Aug 2025 12:49:31 GMT

@BKNS27 wrote:
@Duc-Thanh-Dao
Please edit out your personal information from the screenshot. This is a public forum and there are no PM staff on this forum.

@Duc-Thanh-Dao

While the picture has been removed from this message thread, you will still need to delete the picture yourself from your Community profile. Please never post such images that you include information such as this about your account.