https://productioncommunity.publicmobile.ca/t5/Get-Support/activation-issues-with-calling-out/m-p/1362289#M933908 <P>So I have activated my phone and under my sims it says I have two lines which I labelled Primary and Family. Everything seemed to work fine other then I can't send out calls from my recents or manually dialing out when the Primary line is used? Am i missing something?</P> Sun, 24 Aug 2025 21:44:16 GMT Blis 2025-08-24T21:44:16Z https://productioncommunity.publicmobile.ca/t5/Get-Support/activation-issues-with-calling-out/m-p/1362289#M933908 <P>So I have activated my phone and under my sims it says I have two lines which I labelled Primary and Family. Everything seemed to work fine other then I can't send out calls from my recents or manually dialing out when the Primary line is used? Am i missing something?</P> Sun, 24 Aug 2025 21:44:16 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/activation-issues-with-calling-out/m-p/1362289#M933908 Blis 2025-08-24T21:44:16Z https://productioncommunity.publicmobile.ca/t5/Get-Support/activation-issues-with-calling-out/m-p/1362291#M933909 <P>You need to remove the sim card for the old carrier (or disable the old eSIM) .&nbsp; Make sure PM sim is set as Primary, then Reset Network Settings&nbsp;</P><P>&nbsp;</P> Sun, 24 Aug 2025 19:34:07 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/activation-issues-with-calling-out/m-p/1362291#M933909 slusagm 2025-08-24T19:34:07Z