topic Registration problem in Get Support

Registration problem

Kash1111 — Fri, 22 Aug 2025 13:52:56 GMT

I have ordered sim card with new registration but I did not received it yet and decided to use my esim now for activation .but when i log in to the app and select continiue activation it just give me the option foe entering sim card number and not esim .how can i change that to esim and continiue activation

Re: Registration problem

computergeek541 — Fri, 22 Aug 2025 13:56:49 GMT

@Kash1111 wrote:
I have ordered sim card with new registration but I did not received it yet and decided to use my esim now for activation .but when i log in to the app and select continiue activation it just give me the option foe entering sim card number and not esim .how can i change that to esim and continiue activation

This isn't a change that you can make yourself. I've asked a customer support agent to contact you.

Re: Registration problem

CSA_PM — Fri, 22 Aug 2025 14:01:30 GMT

Hello @ Kash1111,

I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Registration problem

Kash1111 — Fri, 22 Aug 2025 16:47:59 GMT

I sent you would you please fix it faster