topic Re: Porting number on weekend? in Get Support

Porting number on weekend?

Kfox — Fri, 22 Aug 2025 11:07:09 GMT

Im going to another carrier. If other carrier requests to port my number on a Saturday will PM do the port out on same day?

edited by computergeek541: changed category labels as this discussion is unrelated to Community

Re: Porting number on weekend?

BKNS27 — Fri, 22 Aug 2025 07:46:30 GMT

@Kfox

Porting should take up to 2 hours to complete but remember to keep your account active and leave the PM SIM in your phone for the text from PM confirming you are porting out. You have 90 minutes to confirm with YES.

Re: Porting number on weekend?

Kfox — Fri, 22 Aug 2025 07:50:42 GMT

I ask anout Saturdays because I'm on prepaid and my service renews this Sunday. Want to complete the port beforehand

Re: Porting number on weekend?

ORNGNBLK — Fri, 22 Aug 2025 11:15:00 GMT

@Kfox Unless there is is scheduled maintenance (which PM would announce in advance, and haven’t) there is no issue porting on weekends at all. Feel free to initiate the switch any day

Re: Porting number on weekend?

Dunkman — Fri, 22 Aug 2025 12:08:14 GMT

@Kfox wrote:
I ask anout Saturdays because I'm on prepaid and my service renews this Sunday. Want to complete the port beforehand

@Kfox

It would be safer to port a few days earlier just in case there are problems with the port. Easy to contact customer service agent, etc.

Re: Porting number on weekend?

BKNS27 — Fri, 22 Aug 2025 13:50:42 GMT

@Kfox

You can port out any day of the week but CS_Agents are available from 9:00am to 10:00pm EST if you run into porting problems.

Re: Porting number on weekend?

computergeek541 — Fri, 22 Aug 2025 13:55:05 GMT

@BKNS27 wrote:
@Kfox
You can port out any day of the week but CS_Agents are available from 9:00am to 10:00pm EST if you run into porting problems.

The customer will be leaving Public Mobile. It's the other carrier that needs to handle any issues with the number porting.