topic Re: over the data limit in Get Support

over the data limit

wardy4321 — Tue, 04 Jan 2022 23:11:26 GMT

I have lost my pin number and am over my data usage what do you suggest

Re: over the data limit

mtfolks — Fri, 15 Jun 2018 15:38:55 GMT

You can try sending a DM to the mods and they can sort you out.

Re: over the data limit

will13am — Fri, 15 Jun 2018 15:59:36 GMT

@wardy4321, please contact the moderator team. The moderator team can be reached via private message using this link. Refer to the following knowledge base link for information on contacting the moderator team.

Re: over the data limit

wardy4321 — Fri, 15 Jun 2018 16:04:47 GMT

Thank you everyone for information

Re: over the data limit

MoreYummy — Fri, 15 Jun 2018 16:54:17 GMT

If you can wait until next cycle, it will reset the data limit.

But the acces issue, need to fix first.

Re: over the data limit

Luddite — Fri, 15 Jun 2018 18:08:09 GMT

@wardy4321 wrote:
I have lost my pin number and am over my data usage what do you suggest

Don't know your pin?--provide any 3 of the following:

Complete mailing address, Email address, Alternate phone number, Date of birth, Last top up date & amount

Courtesy @mimmo

Re: over the data limit

mimmo — Sat, 16 Jun 2018 00:05:59 GMT

Thanks @Luddite it was a joint effort with @srlawren.

Re: over the data limit

CS_Agent — Sat, 16 Jun 2018 15:06:18 GMT

Hey there wardy4321, could you please send us a private message:)? Me or one of my colleagues would be more than happy to help you out!