https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-I-receive-the-phone-and-text-while-I-m-in-China/m-p/1361700#M933553 <P>I can’t receive any phone and text while I’m in China <span class="lia-unicode-emoji" title=":frowning_face:">☹️</span>. I want to make sure how to get service in China. If not, may I ask the refund or postpone the time to the time I am back?</P> Fri, 22 Aug 2025 05:02:42 GMT Julia313 2025-08-22T05:02:42Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-I-receive-the-phone-and-text-while-I-m-in-China/m-p/1361700#M933553 <P>I can’t receive any phone and text while I’m in China <span class="lia-unicode-emoji" title=":frowning_face:">☹️</span>. I want to make sure how to get service in China. If not, may I ask the refund or postpone the time to the time I am back?</P> Fri, 22 Aug 2025 05:02:42 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-I-receive-the-phone-and-text-while-I-m-in-China/m-p/1361700#M933553 Julia313 2025-08-22T05:02:42Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-I-receive-the-phone-and-text-while-I-m-in-China/m-p/1361706#M933559 <P>Sorry Public Mobile does not work in China. Refunds are not typically provided. If you want to pause your service for awhile if you can sign into your account,&nbsp; then click on Manage Subscription,&nbsp; and unscrbibe from Autopay.&nbsp; Just turn it off.&nbsp;</P><P>You would then have up to 90 days to pay again and restart your phone.&nbsp; Failure to do so in that timeframe to make a payment or have Available Funds in your account to cover your plan could result in you losing your phone number.</P> Fri, 22 Aug 2025 05:18:34 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-I-receive-the-phone-and-text-while-I-m-in-China/m-p/1361706#M933559 Sansan 2025-08-22T05:18:34Z