topic Re: Phone rings when Unknown callers call. in Get Support

Phone rings when Unknown callers call.

TH04 — Thu, 21 Aug 2025 23:16:29 GMT

Until today my phone did not “ring” if a call was received from an unknown number…ie the number and or name was NOT in my phone’s contacts.

Re: Phone rings when Unknown callers call.

slusagm — Thu, 21 Aug 2025 23:25:09 GMT

You meant it rings even you enabled "Silence Unknown Callers""?? This is a device issue, not provider's

Disable that first, reboot phone and re-enable

Re: Phone rings when Unknown callers call.

TH04 — Thu, 21 Aug 2025 23:28:14 GMT

Ever since I have owned this phone “Silence Unknown Callers” has been selected. The issue is not the phone!

Re: Phone rings when Unknown callers call.

slusagm — Thu, 21 Aug 2025 23:33:44 GMT

It is strictly a device feature and nothing to do with the provider. In fact, the mobile carrier will send the calls to your phone regardless. It is your phone to decide to ring or not and send to VM

If it still rings, it is a phone issue, not your carrier. Please try what suggested above

If it does not work still, make sure your OS is updated

Re: Phone rings when Unknown callers call.

TH04 — Thu, 21 Aug 2025 23:41:24 GMT

Thank you. OS is up to date. I have done as suggested and will see if the issue continues .

Re: Phone rings when Unknown callers call.

Grinch — Fri, 22 Aug 2025 00:39:22 GMT

If you have an iPhone, there are 2 different settings to have the phone not ring (notification) if the callers number is NOT in your contacts list. When it’s set that way you will see those calls in your recents and they may leave a voicemail. I suggest you google it.

Re: Phone rings when Unknown callers call.

TH04 — Fri, 22 Aug 2025 01:01:33 GMT

I’m fully aware of the settings. I don’t need to google it.

Re: Phone rings when Unknown callers call.

TH04 — Fri, 29 Aug 2025 20:20:09 GMT

Rebooting phone appears to have solved the issue.