topic Re: DAY 4 AND PHONE NOT WORKNG in Get Support

DAY 4 AND PHONE NOT WORKNG

alannasonfire — Tue, 04 Jan 2022 23:11:26 GMT

Can a mod please fix my port now... @Shazia_K messaged me yesterday, and has the correct information needed but my phone is still not fixed!

It has been 4 days since I ported my phone. (Not to share too much information) I have a 1 year old son and need a phone in case of emergency. IT IS EXTREMELY IMPORTANT MY PHONE WORKS! 😞

@Saray_O@Mary_M@Shazia_K

Re: DAY 4 AND PHONE NOT WORKNG

alannasonfire — Thu, 10 Nov 2016 13:16:59 GMT

Bump

Re: DAY 4 AND PHONE NOT WORKNG

nekkidtruth — Thu, 10 Nov 2016 13:43:11 GMT

Hi alannasonfire 🙂

I'm not sure if Shazia completed what was necessary to fix your account, but they will have you restart your phone in any case. If you haven't done that yet today, I would recommend turning off your phone, remove the SIM, reinsert it and turn on your phone.

If that doesn't work, just post here to let Shazia see that you've done that.

Re: DAY 4 AND PHONE NOT WORKNG

alannasonfire — Thu, 10 Nov 2016 14:21:18 GMT

@Shazia_K Can you please advise if you finished or started ?

Thanks.

Re: DAY 4 AND PHONE NOT WORKNG

alannasonfire — Thu, 10 Nov 2016 20:06:49 GMT

@Shazia_K@Mary_M my Rogers account is reactivated. Can you please try re porting now...

Re: DAY 4 AND PHONE NOT WORKNG

Mary_M — Tue, 15 Nov 2016 16:58:12 GMT

Hey @alannasonfire

The port has been completed as of November 11th, therefor your Rogers account should now be deactivated 🙂

Welcome to PM,

Mary