topic Payment in Get Support

Payment

mhajo — Thu, 21 Aug 2025 16:40:27 GMT

I have to pay two phone bills, one for my husband and one for me. I use two different bank accounts and I have the funds but the money wasn't taken To renew the subscription. Please let me know what I can do to fix this thanks

Re: Payment

ORNGNBLK — Thu, 21 Aug 2025 16:48:57 GMT

@mhajo Are your services still working? Most payments are taken throughout the day of your subscription renewal so it may still be in progress. As long as your services still work , nothing to worry about.

Re: Payment

Sansan — Thu, 21 Aug 2025 17:50:31 GMT

@mhajo if you still need to make a payment, log into your account and click the option Pay and resume services.

You can also use the link below.

https://myaccount.publicmobile.ca/en/account/payment/funds/card